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DIGITAL-ONLY STUDIO

Collection in preparation

Private working draft · Owner review required

Payment Policy

What buyers should know about payment, confirmation, and access to eligible downloads.

This page is not published or assigned as an operative store policy. The review notes below are internal and must be resolved or removed before publication.

Decisions required before publication

1. Connect the owner’s PayPal account through the provider’s secure setup; no gateway credentials are supplied or invented here.

2. Confirm approved sales countries, tax treatment, final prices, payment timing, PayPal product/features, and any supported currencies. Existing USD prices are preserved but remain unapproved for launch.

3. Run sandbox tests for successful payment, failed or cancelled payment, duplicate submission protection, order status, and download access without placing real orders.

4. Verify the payment provider’s refund process and update privacy/payment disclosures to match the actual connection.

Proposed customer wording

Current store status

Shopping is not yet open. No payment gateway is enabled on Sylvor at the time this draft was prepared. The owner plans to connect PayPal; a PayPal logo or claim of availability must not appear until the account is genuinely connected and tested.

Prices and currency

WooCommerce currently uses US dollars (USD). Review the price, currency, and any applicable charges displayed with the product and checkout before purchasing. The final policy must match the approved tax setup and sales territories; no tax-exempt, tax-inclusive, or worldwide-sales promise is made here.

Payment confirmation and files

A payment attempt and an order confirmation are not necessarily proof of cleared payment. Eligible paid download access follows the order’s payment and status rules. An unpaid, failed, or cancelled payment does not normally release the paid files.

Payment details

Use the payment method actually offered at checkout. Do not send card details, payment-service passwords, or authentication codes to Sylvor by email or telephone. The final policy must identify the connected provider and accurately explain its payment process.

Payment issues

If checkout reports an error, check the payment status before trying again. Contact Sylvor with the order reference and a description of the problem if the result is unclear or a charge appears duplicated. Avoid sharing full payment details in the message.

Refund requests

The final Returns and Refunds page will explain eligibility and how to ask for a review. Payment-provider procedures may affect an approved refund. No processing time or provider-specific guarantee has been invented.

Contact Sylvor

Questions about this draft or an order? Email contact@sylvor.shop or call +1 (305) 380-4682. Sylvor’s business contact address is 725 Westbrook Ave, Brandon, FL 33511, USA.